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    2. Reliability

    Reliability

    Reliable

    Providinge communication services you can trust

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    Ensure your business is ready, responsive, and resilient

    Ready - without a single point of failure

    A highly secure infrastructure designed with no single point of failure delivers your service from a state-of-the-art data center certified by the Statement on Standards for Attestation Engagements (SSAE 16), which is mirrored, top-tier, secure, fully redundant, and geographically diverse. Having communication available all the time, anywhere, is a big benefit for your business.

    Quality-guaranteed calls with a quick response time

    In addition to an end-to-end 99.999% uptime SLA covering uptime and call quality, BluWyre’s platform and associated intellectual property enable them to offer consistent end-user experiences over inconsistent networks.

    Resilient - Consistent in all conditions

    High availability is a characteristic of all BluWyre systems. Our hardware and software systems, as well as our people and processes, are not only multi-redundant but also redundant with multiple redundancy and rerouting capabilities to prevent single points of failure. It is possible for even our data centers to fail over core call flow within <30 seconds. Power outages or Internet outages can be easily handled by your employees by plugging their laptops into their home networks and continuing to work. As a result, you can continue doing business and being accessible to customers no matter what disruption occurs.

    Customer service should always be available

    Team Messaging Datasheet

    Health and Wellness Interview

    Reducing Team Communications Silos

    “We no longer have a single point of failure in the phone system because the BluWyre architecture offers multiple layers of redundancy and rerouting. Additionally, if there are power outages or Internet outages, employees can connect their phones to their home networks. This will enable them to continue interacting with customers as if they were still at the office.”
    Robb Jackson
    Director of IT, Trojan Systems

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